Refund and Returns Policy

We want you and your little ones to love your cozy pieces. If something isn’t quite right, we’re here to help.

30-Day Return Window

We accept returns and exchanges on items that are:

• Unwashed
• Unworn
• With original tags attached

Returns must be requested within 30 days of delivery.

How to Start a Return

📩 1. Contact Us
Email us at thecozyseasonscollective@gmail.com with your order number.

📦 2. Pack & Ship

• Ensure items are in original condition
• Use a trackable shipping service (recommended)

✨ 3. Get Refunded
Once your return is received and inspected, your refund will be issued to your original payment method.

Important Details

• Exchanges
  The fastest way to get what you want is to return the item first, then place a new order after your return is accepted.
• Damages & Issues
  Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately.
• Non-Returnable Items
  • Items that have been washed or worn
  • Sale items are final sale

Need Help?

Have questions about your order?
Contact Customer Support — we’re happy to help.